To return your product, please contact us at firstname.lastname@example.org to start refund process. We aim to reply to your email within 48 hours.
You must have received item within the last 14 days. Items to be returned must be received by us within 30 days of the notification of the return. Shipping of any returned items are at the expense of the client, unless agreed otherwise. It is advised that you obtain proof of postage and send your return items using a tracked service. If the items don't reach us within set time frame, we won't be able to refund your purchase.
All preloved items are not eligible for return, exchange or store credit.